Privacy Policy

Privacy Policy

Introduction

Welcome to http://mobility-assistance-olive-hill-texas.primarycareaid.com (hereinafter referred to as “Mobility Assistance Olive Hill Texas,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at http://mobility-assistance-olive-hill-texas.primarycareaid.com.
  2. All applications, software, and mobile services offered under our brand.
  3. Interactions on linked websites that adhere to this Privacy Statement.
  4. Communications initiated by us, including emails, newsletters, phone calls, and text messages.

Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy policies governing data collection and use.

Processing Activities

Your interactions with Mobility Assistance Olive Hill Texas may involve several data processing activities, including:

  1. Account Creation and Management: When you sign up for an account, we collect personal information such as your name, contact details, and login credentials.
  2. Payment and Financial Transactions: We process payment information, including card details, billing addresses, and transaction histories, to facilitate purchases and services.
  3. Purchase and Order Management: Your purchase data, product preferences, and delivery information are collected to manage orders and provide customer support.
  4. Communication Preferences: You can choose to receive marketing communications from us by email, phone, or SMS, allowing us to personalize our interactions with you.

Personal Data Collection

We gather various types of personal data to enhance your experience and improve our services:

  1. Account Information: This includes your username, password (hashed and salted), and account settings preferences.
  2. Payment Information: Credit/debit card details, billing addresses, and payment transaction records.
  3. Financial Data: Bank account information for direct deposits or payments.
  4. Purchase Details: Order history, product specifications, and purchase amounts.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network data to deliver personalized content and services.
  6. Location Data: Geographic coordinates and location-based services data for location-specific offerings.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit help us improve our products and services.
  8. Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms (with your consent) to personalize your experience.
  9. Product Interactions: We track interactions with our products, including usage patterns, features accessed, and preferences set by users.

Cookies and Similar Technologies

We employ cookies and similar technologies for several purposes:

  1. Strictly Necessary: These cookies are essential for the basic functionality of our website, enabling you to navigate through pages seamlessly.
  2. Preferences: We use these to remember your preferred settings, such as language or theme choices.
  3. Analytics: Analytics cookies help us understand how visitors interact with our site, allowing us to optimize user experience and improve performance.

Users can manage non-essential cookies through our Cookie Manager, providing control over their tracking preferences.

Data Retention and Deletion

We adhere to data retention policies that are in compliance with applicable laws and regulations:

  1. We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer period is required by law.
  2. Once the purpose for data collection is no longer relevant or upon your request for deletion, we securely delete or anonymize the data.

Security Measures

We take robust security measures to safeguard your personal data:

  1. Encryption: We utilize industry-standard encryption protocols to protect data in transit and at rest.
  2. Secure Servers: Our servers are maintained in secure facilities with advanced access controls.
  3. Access Controls: Strict access policies ensure that only authorized personnel can access sensitive information.
  4. Regular Audits: We conduct regular security audits and penetration testing to identify and mitigate potential vulnerabilities.

Children’s Privacy

Mobility Assistance Olive Hill Texas does not knowingly collect or target personal data from children under the age of 18. Our services are designed for a general audience, and we encourage parents and guardians to supervise their children’s online activities.

Your Data Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and receive a copy of it.
  2. Rectification: You have the right to correct any inaccurate or incomplete personal data we possess.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
  4. Restriction: You may ask us to restrict the processing of your data in specific situations.
  5. Data Portability: You have the right to receive your personal data in a structured, commonly used format.
  6. Objection: You can object to the processing of your data for certain purposes, such as direct marketing.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.
  8. Appeals and Complaints: You have the right to file appeals or complaints with relevant supervisory authorities if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our Data Privacy Team at [email protected]. We will respond to your request within the time frame prescribed by applicable laws.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or data handling practices, please contact us:

  • Email: [email protected]
  • Mail: Mobility Assistance Olive Hill Texas, Data Privacy Team, [Address]

We appreciate your trust in us, and we are committed to protecting your personal data.